PeakChecker v4.9.2 QUOTA ENFORCED Documentation
Complete guide for Africa's most advanced academic integrity platform with 8 integrated systems, complete quota system, NO document size limits, and 84 Zambian institutions
✅ v4.9.2 QUOTA ENFORCED Edition - 100% Production Ready
84 Zambian Institutions - 8 Integrated Academic Systems - Complete Quota System - NO Document Size Limits - Field-Agnostic Calibration - AWS Ready
Overview: v4.9.2 QUOTA ENFORCED
PeakChecker v4.9.2 QUOTA ENFORCED is Africa's most advanced academic integrity platform, representing the culmination of extensive development with 8 integrated academic systems, complete quota system, NO document size limits, field-agnostic calibration across 10 academic fields, and 84 pre-loaded Zambian institutions.
This production-ready platform provides enterprise-grade academic management with complete storage abstraction for AWS deployment, comprehensive educational focus, real-time citation verification, and enforced upload quotas.
v4.9.2 QUOTA ENFORCED Edition Features
- Complete Quota System: Students=5/course, Educators=20/day, Admins=50/day
- 8 Integrated Academic Systems: Complete academic integrity ecosystem
- NO Document Size Limits: Process theses, dissertations, research papers of ANY size
- Field-Agnostic Calibration: Equal scoring across 10 academic fields
- 84 Zambian Institutions: Pre-loaded database with cross-institution detection
- Real-Time Citation Verification: Crossref API with intelligent simulation
- Zambian Academic Style Analysis: Local standards compliance checking
- Educational Focus: Specific improvement guidance for students
- AWS Scalability Ready: Complete storage abstraction layer
- Help Center Integration: Complete documentation and FAQs
- 100% Production Ready: All critical bugs fixed, comprehensive testing complete
v4.9.2 Platform Architecture
- Backend: Flask + Celery + Redis + PostgreSQL with 24 tables
- AI Detection: 3 ML models with field-agnostic calibration
- Integrated Systems: 8 academic systems coordinated via unified processor
- Quota System: Complete upload restrictions with role-based limits
- Storage: Local/S3 abstraction with automatic fallback and health monitoring
- Security: CSRF/JWT + role-based access control + invitation system
- Email System: 32 course-aware email templates
- Async Processing: 60+ Celery tasks with unlimited processing capabilities
- API System: 280+ operational endpoints
- Mobile Ready: Fully responsive Bootstrap 5 design with perfect mobile performance
8 Integrated Academic Systems
Complete Academic Ecosystem
v4.9.2 QUOTA ENFORCED coordinates all 8 academic systems through a unified document processor for comprehensive academic integrity analysis.
1. Cross-institution Detection System
- 84 Zambian Universities: Complete database with activation workflow
- Institution-verified ecosystem: All 84 institutions pre-loaded and operational
- Cross-university comparison: Detect similarities across different institutions
- Educational focus: Improvement guidance rather than punitive measures
- Real-time monitoring: Live tracking of cross-institution academic patterns
2. Citation Verification System
- Real-time Crossref API: Live verification of academic citations
- Intelligent simulation: Smart fallback when API unavailable
- Academic source validation: Verify scholarly references
- Citation quality scoring: 0-100% scoring of citation practices
- Format checking: Verify APA, MLA, Chicago, and other academic styles
3. Zambian Academic Style Analysis
- Local standards compliance: Check alignment with Zambian academic norms
- Academic tone assessment: Evaluate formal academic language use
- Structure analysis: Check standard academic paper structure
- Referencing standards: Verify Zambian academic referencing practices
- Language proficiency: Assess academic English usage
4. Unified Document Processor
- Orchestration engine: Coordinates all 8 academic systems
- Parallel processing: Simultaneous analysis across systems
- Result aggregation: Combines outputs from all systems
- Intelligent routing: Smart document flow management
- Performance optimization: Ensures efficient processing
5. PDF Extracted Content Enhancement
- Specific text feedback: Shows exact text needing improvement
- Contextual suggestions: Provides field-specific improvement guidance
- Educational highlights: Focuses on learning opportunities
- Actionable recommendations: Clear steps for academic improvement
- Student-focused reports: Designed for educational value
6. Educational Focus System
- Improvement guidance: Focus on learning rather than punishment
- Academic skill development: Helps build better writing practices
- Progress tracking: Monitors improvement over time
- Personalized feedback: Customized suggestions based on document
- Resource recommendations: Suggests academic writing resources
7. Unlimited Processing System
- NO character limits: Process documents of ANY length
- NO page restrictions: Handle 1000+ page documents
- 500MB maximum file size: Support for large academic works
- Intelligent memory management: Adaptive chunking for large files
- Parallel processing: Multiple chunks processed simultaneously
- 30-minute timeout: Extended processing for large documents
- Real-time progress tracking: Live updates during processing
8. Complete Quota System
- Students: 5 upload attempts per course
- Educators: 20 daily uploads
- Administrators: 50 daily uploads
- Institutions: 20 daily uploads
- Course enrollment required: Students must be enrolled in courses
- Final submission locks course: Prevents unlimited attempts
- Daily reset: Educator/Admin quotas reset at midnight UTC
- Real-time tracking: Live quota status display
Integrated System Benefits
The 8 integrated systems work together to provide the most comprehensive academic integrity analysis available in Africa, with complete quota management, Zambian academic standards focus, and educational improvement.
Complete Quota System
Upload Restrictions Enforced
v4.9.2 QUOTA ENFORCED includes a complete quota management system with role-based upload limits to ensure fair usage and system sustainability.
Quota Limits by User Role
Students
5 uploads per course
- Must be enrolled in a course
- Course enrollment required for uploads
- Final submission locks course
- Specific improvement guidance
- Educational focus on learning
Educators
20 daily uploads
- Invitation-only registration
- Course management and auto-assignment
- Institutional verification required
- Daily quota resets at midnight UTC
- Comprehensive analytics access
Administrators
50 daily uploads
- System-wide management
- Storage monitoring and global oversight
- Complete user and institution management
- Daily quota resets at midnight UTC
- Full system configuration access
Institutions
20 daily uploads
- 84 pre-loaded Zambian institutions
- Truthful management interface
- Institutional verification workflow
- Cross-institution detection access
- Academic analytics and reporting
Quota System Features
- Real-time tracking: Live quota status display on dashboard
- Course-based limits: Students restricted to course-specific uploads
- Daily reset system: Automatic quota renewal at midnight UTC
- Graceful error handling: Clear messages when quota exceeded
- Usage monitoring: Complete tracking of upload attempts
- Fair usage enforcement: Prevents system abuse
- Educational focus: Encourages thoughtful submissions
- System sustainability: Ensures resource availability for all users
Quota Management Commands
python start_simple.py --verify-quota --production
This command verifies the quota system is working correctly with all role-based limits enforced.
Quota System Benefits
- Educational focus: Encourages students to submit their best work
- System fairness: Ensures equal access for all users
- Resource management: Prevents system overload
- Quality submissions: Reduces spam and low-quality uploads
- Academic integrity: Supports thoughtful academic practice
- Scalability: Enables sustainable system growth
Unlimited Processing Features
NO Document Size Limits
v4.9.2 QUOTA ENFORCED Edition removes all character and page restrictions, allowing processing of documents of ANY size within quota limits.
Unlimited Document Processing
- NO character limits: Process documents of ANY length
- NO page restrictions: Handle 1000+ page documents
- 500MB maximum file size: Support for large academic works
- Intelligent memory management: Adaptive chunking for large files
- Parallel processing: Multiple chunks processed simultaneously
- 30-minute timeout: Extended processing for large documents
- Real-time progress tracking: Live updates during processing
Supported Document Types
Academic Documents:
- Theses & Dissertations
- Research Papers
- Academic Articles
- Literature Reviews
- Book Chapters
- Conference Papers
File Formats:
- PDF Documents
- DOCX/DOC Files
- Text Files (.txt)
- Rich Text (.rtf)
- ODT Files
Intelligent Processing Engine
- Adaptive chunk size: Automatically adjusts based on document size
- Parallel processing: Multiple Celery workers for simultaneous analysis
- Memory optimization: Efficient RAM usage for large documents
- Progress persistence: Saves progress for large document processing
- Error recovery: Resume processing after interruptions
- Batch processing: Handle multiple large documents simultaneously
Technical Specifications
- Processing Engine: UnlimitedDocumentProcessor v4.9.2
- Maximum memory: 4096MB allocation
- Chunk size: 100,000 characters adaptive
- Parallel workers: 4 simultaneous processes
- Timeout: 1800 seconds (30 minutes)
- Progress tracking: Real-time percentage updates
- Result aggregation: Intelligent combination of chunk results
Field-Agnostic Calibration
Equal Scoring Across All Academic Fields
v4.9.2 QUOTA ENFORCED removes field bias completely, providing consistent scoring across 10 academic disciplines.
Calibrated Academic Fields
- Economics & Business: 65-85% AI academic scores
- Law & Legal Studies: 65-85% AI academic scores
- Health & Medicine: 65-85% AI academic scores
- Engineering: 65-85% AI academic scores
- Computer Science: 65-85% AI academic scores
- Humanities: 65-85% AI academic scores
- Social Sciences: 65-85% AI academic scores
- Natural Sciences: 65-85% AI academic scores
- Education: 65-85% AI academic scores
- Arts & Design: 65-85% AI academic scores
Dual Threshold System
- Academic Content Threshold: 40% AI probability
- General Content Threshold: 65% AI probability
- AI-Generated Academic Content: 65-85% probability range
- Human Academic Work: 5-25% probability range
- Mixed Content: 26-64% probability range
Calibration Verification
- Automatic testing: Built-in calibration verification
- Field bias removal: Equal treatment across all disciplines
- Consistent scoring: Same standards for all academic fields
- Academic boost: 3.0x multiplier for academic content
- Real-time adjustment: Dynamic calibration based on content
Verification Command
python start_simple.py --verify-calibration --production --field-agnostic
This command verifies field-agnostic calibration is working correctly across all 10 academic fields.
For Students: v4.9.2 QUOTA ENFORCED
Getting Started
- Create Account: Register at /auth/register with institutional email from 84 Zambian institutions
- Verify Email: Check inbox for verification (check spam folder)
- Set Student Number: Add student number for academic tracking
- Login: Access dashboard at /auth/login
- Enroll in Courses: Required for document uploads
- Understand Quota Limits: 5 upload attempts per course
Uploading Documents with Quota
- Navigate to Upload: Click "Upload Document" from dashboard
- Check Quota Status: Verify available uploads for your course
- Select File: Choose PDF, DOCX, or TXT files (up to 500MB)
- Add Metadata:
- Document Title
- Course/Assignment (if enrolled)
- Analysis Type (Comprehensive/Unlimited)
- Academic Field Selection
- Submission Context
- Track Progress: Monitor real-time processing for large documents
- Review Results: Access 8-system comprehensive analysis
Understanding Quota System
- 5 attempts per course: Use uploads wisely for best results
- Course enrollment required: Must be enrolled to upload documents
- Final submission locks: Prevents unlimited attempts
- Educational focus: Encourages thoughtful submissions
- Real-time tracking: Dashboard shows quota status
- Fair usage: Ensures system availability for all students
Understanding v4.9.2 Results
- 8 Integrated System Analysis: Comprehensive results from all systems
- Field-Agnostic Score: Consistent scoring across academic fields
- Originality Score: Percentage of unique content
- Citation Verification: Crossref API validation results
- Academic Style Analysis: Zambian standards compliance
- Educational Feedback: Specific improvement guidance
- Cross-institution Detection: Similarity with other institutions
- Unlimited Processing Status: Large document handling confirmation
- Quota Usage Update: Remaining uploads displayed
Academic Best Practices
- Upload final drafts for comprehensive analysis
- Use unlimited processing for theses and dissertations
- Review educational feedback for improvement
- Download detailed PDF reports for records
- Track academic progress using integrated system feedback
- Utilize citation verification to improve referencing
- Consider Zambian academic style suggestions
- Monitor quota usage to maximize upload effectiveness
Student Benefits in v4.9.2
The educational focus system provides specific improvement guidance rather than punitive measures. The quota system encourages thoughtful submissions while ensuring fair access for all students.
For Educators: v4.9.2 QUOTA ENFORCED
Account Setup
- Receive institutional invitation to register
- Complete domain verification process
- Access educator dashboard with 8 system integration
- Configure academic settings and field preferences
- Set up course structure with unlimited processing
- Understand 20 daily upload quota
Course Management
- Create and manage academic courses
- Generate student enrollment invitation codes
- Set unlimited document processing options
- Configure field-agnostic scoring preferences
- Monitor 8 integrated system analytics
- Track cross-institution detection patterns
- Utilize citation verification for class assignments
- Manage student quota allocations
Document Analysis Features
- Batch upload unlimited size student submissions
- Compare documents across Zambian institutions
- Generate comprehensive 8-system originality reports
- Identify collaboration patterns across institutions
- Track citation quality improvements over time
- Monitor Zambian academic style compliance
- Utilize educational feedback for student development
- Manage daily 20-upload quota efficiently
Academic Oversight Tools
- Monitor submission patterns across 84 institutions
- Generate institutional compliance reports
- Identify potential academic integrity issues
- Provide constructive educational feedback
- Track class-wide academic performance
- Utilize field-agnostic scoring for fair assessment
- Monitor citation verification statistics
- Manage educator quota for optimal usage
Educator Benefits in v4.9.2
Access to 8 integrated academic systems, cross-institution detection, citation verification, Zambian academic style analysis, and comprehensive quota management provides complete tools for maintaining academic standards while focusing on educational improvement.
84 Zambian Institutions
Complete Zambian Academic Ecosystem
v4.9.2 QUOTA ENFORCED includes a pre-loaded database of 84 Zambian educational institutions with activation workflow, cross-institution detection capabilities, and institutional quota management.
Institutional Features
- 84 Pre-loaded Zambian Institutions: Complete database with activation
- Cross-institution Detection: Similarity checking across universities
- Institution Management: Comprehensive administrative tools
- Domain Verification: Ensure legitimate institutional users
- Academic Analytics: Institution-wide performance tracking
- Compliance Monitoring: Academic integrity oversight
- Storage Configuration: Local/S3 with automatic fallback
- 20 Daily Upload Quota: Institutional upload limits
Institution Management
- Activate/deactivate institution profiles
- Manage institution-specific settings
- Configure cross-institution sharing options
- Set academic standards and policies
- Monitor institution-wide usage statistics
- Generate compliance and audit reports
- Manage institutional user accounts
- Monitor institutional quota usage
Cross-institution Benefits
- Detect similarity patterns across Zambian universities
- Identify widespread academic integrity trends
- Benchmark academic standards across institutions
- Share best practices for academic integrity
- Collaborate on academic standards development
- Monitor Zambian higher education trends
- Support national academic quality initiatives
Technical Implementation
- Database Schema: 24 PostgreSQL tables with institution relationships
- Activation Workflow: Step-by-step institution setup process
- Cross-institution Indexing: Efficient similarity detection across institutions
- Privacy Controls: Configurable data sharing options
- Compliance Tracking: Audit trails for cross-institution access
- Performance Optimization: Efficient large-scale institution management
- Quota Integration: Institutional upload limits enforcement
AWS Deployment Ready
Production Cloud Architecture
v4.9.2 QUOTA ENFORCED includes complete storage abstraction and is ready for AWS production deployment with scalability for thousands of concurrent documents and quota management.
Storage Abstraction Layer
- Local/S3 Support: Automatic fallback between storage options
- Health Monitoring: /storage/health endpoint for status checks
- Automatic Failover: Seamless transition between storage backends
- Configuration Management: Environment-based storage settings
- Performance Optimization: Efficient file handling for large documents
- Security Integration: Secure file access controls
AWS Service Configuration
- EC2 Instances: t3.large for application servers
- RDS PostgreSQL: Multi-AZ database setup
- ElastiCache Redis: Task queue and result backend
- S3 Buckets: File storage with CloudFront CDN
- CloudWatch Monitoring: Performance metrics and alerts
- Load Balancing: Elastic Load Balancer for high availability
- Auto Scaling: Dynamic resource allocation based on load
Deployment Commands
AWS Production Deployment v4.9.2
# Launch EC2 instance
aws ec2 run-instances --image-id ami-0c55b159cbfafe1f0 \
--count 1 --instance-type t3.large \
--key-name peakchecker-key --security-group-ids sg-xxxxx
# Configure environment
export USE_S3=true
export S3_BUCKET=peakchecker-production
export DATABASE_URL=postgresql://user:pass@rds-endpoint:5432/peakchecker_db
export REDIS_URL=redis://elasticache-endpoint:6379/0
Scalability Features
- Thousands of concurrent documents: Architecture optimized for high load
- Automatic scaling: Based on document processing queue
- Load distribution: Multiple Celery workers for parallel processing
- Database optimization: Efficient queries for large datasets
- Memory management: Intelligent resource allocation for unlimited documents
- Queue management: Priority-based document processing
- Quota enforcement at scale: Efficient quota tracking for thousands of users
Production Monitoring
- Health endpoints: /health, /storage/health, /api/status
- Quota monitoring: Real-time quota usage tracking
- Performance metrics: Response times, queue lengths, error rates
- Alerting system: CloudWatch alarms for critical issues
- Log aggregation: Centralized logging for troubleshooting
- Backup automation: Scheduled database and file backups
- Security monitoring: Intrusion detection and access logging
Analysis Types: v4.9.2 QUOTA ENFORCED
Unlimited Comprehensive Analysis
- Full 8-system integrated analysis
- Cross-institution detection across 84 universities
- Real-time citation verification via Crossref API
- Zambian academic style compliance checking
- Field-agnostic AI detection across 10 academic fields
- Educational focus with specific improvement guidance
- Complete quota system tracking
- Unlimited document size processing
- Processing time: 2-10 minutes based on document size
- Recommended for: Theses, dissertations, final submissions
- Consumes: 1 quota credit
Standard Academic Analysis
- Basic 4-system analysis (AI, plagiarism, citations, style)
- Course-specific comparison only
- Standard document size limits
- Faster processing for regular assignments
- Processing time: 30 seconds - 2 minutes
- Recommended for: Regular assignments, draft reviews
- Consumes: 1 quota credit
Quick Draft Check
- Basic similarity checking
- Single ML model AI detection
- Rapid feedback for draft improvement
- Processing time: 10-30 seconds
- Recommended for: Initial draft reviews
- Consumes: 1 quota credit
Understanding v4.9.2 Scores
Field-Agnostic AI Detection (0-100%)
- 5-25%: Very unlikely AI-generated - Human academic work
- 26-40%: Possibly AI-assisted - Mixed authorship in academic context
- 41-64%: Likely AI-assisted - Significant AI contribution
- 65-85%: Highly likely AI-generated academic content
- 86-100%: Almost certainly AI-generated
Citation Verification Score (0-100%)
- 90-100%: Excellent citations - Proper formatting and verification
- 70-89%: Good citations - Minor formatting issues
- 50-69%: Average citations - Needs improvement
- Below 50%: Poor citations - Significant issues or missing citations
Academic Style Compliance (0-100%)
- 90-100%: Excellent compliance with Zambian academic standards
- 70-89%: Good compliance with minor deviations
- 50-69%: Basic compliance - needs improvement
- Below 50%: Poor compliance - significant style issues
Originality Score (0-100%)
- 90-100%: Highly original work
- 70-89%: Good originality with proper citations
- 50-69%: Moderate originality - needs improvement
- Below 50%: Low originality - potential integrity concerns
Quota Status Indicators
- Green (4-5 remaining): Good - multiple uploads available
- Yellow (2-3 remaining): Moderate - use uploads wisely
- Red (0-1 remaining): Low - consider submissions carefully
- Locked (0 remaining): No uploads available - wait for reset
Educational Feedback Categories
- Citation Improvement: Suggestions for better referencing
- Academic Style: Guidance on Zambian academic standards
- Originality Enhancement: Tips for more original content
- Writing Quality: Suggestions for academic writing improvement
- Research Depth: Guidance on deeper analysis
- Quota Management: Tips for effective upload usage
Academic Integrity Guide
v4.9.2 Academic Integrity Framework
PeakChecker v4.9.2 QUOTA ENFORCED provides a comprehensive academic integrity framework with educational focus and quota management, designed to develop strong academic writing skills while maintaining high standards of academic honesty.
Educational Approach with Quota Management
- Focus on learning: Improvement guidance rather than punitive measures
- Skill development: Help students develop better academic practices
- Constructive feedback: Specific suggestions for improvement
- Progress tracking: Monitor improvement over time
- Resource recommendations: Suggest academic writing resources
- Quota-based learning: Encourages thoughtful submission practices
8-System Integrity Verification
- Cross-institution detection: Identify patterns across Zambian universities
- Citation verification: Ensure proper academic referencing
- Academic style analysis: Check Zambian academic standards compliance
- Field-agnostic AI detection: Consistent scoring across all disciplines
- Educational feedback: Provide constructive improvement guidance
- Unlimited processing: Support for comprehensive thesis/dissertation review
- Complete quota system: Fair usage enforcement for all users
- Comprehensive reporting: Detailed analysis for academic development
Best Practices for Students
- Use unlimited processing for comprehensive thesis/dissertation review
- Review educational feedback before final submission
- Utilize citation verification to improve referencing
- Consider Zambian academic style suggestions
- Track progress using the integrated system feedback
- Use draft checks for ongoing improvement
- Consult educational feedback for skill development
- Manage quota effectively for maximum learning benefit
Best Practices for Educators
- Use 8-system analysis for comprehensive assessment
- Focus on educational feedback for student development
- Monitor cross-institution patterns for broader insights
- Utilize citation verification for referencing standards
- Consider Zambian academic style in assessment
- Use field-agnostic scoring for fair evaluation
- Provide constructive feedback based on system analysis
- Manage educator quota for efficient class management
Educational Focus in v4.9.2
The platform emphasizes educational improvement over punitive measures, providing specific guidance for academic development while maintaining high standards of academic integrity across Zambian institutions. The quota system encourages thoughtful submissions and fair access for all users.
Troubleshooting
Common Issues & Solutions
- Quota exceeded error: Students have 5 uploads per course, Educators/Admins have daily limits
- Large document upload failures: Ensure file size =500MB, format is PDF/DOCX/TXT
- Slow unlimited processing: Large documents may take 5-10 minutes; track progress in real-time
- Login issues: Verify institutional email, reset password if needed
- Citation verification errors: Crossref API may have temporary issues; system uses intelligent simulation
- Cross-institution detection not showing: Ensure institution is activated in database
- Field-agnostic scoring questions: Verify calibration with --verify-calibration command
- Storage issues: Check /storage/health endpoint for status
- Course enrollment required: Students must be enrolled to upload documents
v4.9.2 Specific Support
- Complete quota system: Students=5/course, Educators=20/day, Admins=50/day
- 8 Integrated systems: All systems coordinated via unified document processor
- Unlimited processing: No character/page limits; large documents use adaptive chunking
- Field-agnostic calibration: Equal scoring across 10 academic fields verified
- 84 Institution database: Complete list available in institution management
- AWS deployment: Storage abstraction ready for production cloud deployment
- Educational focus: System provides improvement guidance rather than punitive measures
- Help Center: Complete documentation and FAQs available
Performance Optimization
- Large document processing: Uses adaptive chunking and parallel processing
- Memory management: Intelligent allocation for unlimited documents
- Queue optimization: Priority-based processing for different document types
- Database efficiency: Optimized queries for 24-table schema
- Caching strategy: Redis caching for frequently accessed data
- CDN integration: CloudFront for fast file delivery in AWS deployment
- Quota optimization: Efficient tracking for thousands of users
Help Center Integration
Complete Support System
v4.9.2 QUOTA ENFORCED includes a comprehensive Help Center with complete documentation, FAQs, and support resources for all 8 integrated systems and quota management.
Help Center Features
- Complete Documentation: Detailed guides for all 8 integrated systems
- Quota System Guide: Complete explanation of upload limits
- FAQs Section: Answers to common questions
- Troubleshooting Guides: Step-by-step problem resolution
- Video Tutorials: Visual guides for platform features
- Best Practices: Academic integrity guidelines
- Contact Support: Direct access to technical support
- System Status: Real-time platform health information
Accessing Help Center
- Navigate to Help & Support from main menu
- Browse documentation by category
- Use search functionality for specific topics
- Access FAQs for quick answers
- View video tutorials for visual guidance
- Contact support for unresolved issues
- Check system status for platform health
Common Help Topics
- Understanding quota system limits
- Uploading large documents (unlimited processing)
- Interpreting 8-system analysis results
- Managing course enrollments
- Improving academic writing skills
- Citation formatting and verification
- Zambian academic style guidelines
- Cross-institution detection explained
- Field-agnostic scoring system
- Troubleshooting upload errors
- Account management and security
- AWS deployment and scaling
Getting Help Quickly
- Check FAQs first: Most common questions answered immediately
- Use search function: Find specific documentation quickly
- Browse by category: Navigate to relevant documentation sections
- Watch video tutorials: Visual guides for complex features
- Contact support: For issues not covered in documentation
- Check system status: Verify platform is operational
Help Center Benefits
The integrated Help Center provides immediate assistance for users, reducing support requests and improving user experience. Complete documentation ensures users can maximize the benefits of all 8 integrated systems and quota management features.
Support Contact
Need Help with v4.9.2 QUOTA ENFORCED?
Our team provides comprehensive support for PeakChecker v4.9.2 QUOTA ENFORCED Edition with 8 integrated systems, complete quota management, unlimited processing, and AWS deployment.
Help Center
Complete documentation & FAQs
Quota System
Upload limits & quota management
Support Hours & Availability
- Monday - Friday: 07:00hrs - 17:00hrs GMT+2
- Weekends: Emergency support only
- Email Monitoring: 24/7 automated system
- Emergency Contact: +260 964 251 033
- Location: Lusaka, Zambia
- v4.9.2 Support: Complete documentation and deployment assistance
- Quota System Support: Assistance with upload limits and management
Before Contacting Support
- Check this v4.9.2 QUOTA ENFORCED documentation
- Visit the Help Center for FAQs and guides
- Note any error messages or codes received
- Check your quota status on dashboard
- Try refreshing page or clearing browser cache
- Ensure stable internet connection
- Try different browser if issues persist
- For unlimited processing, allow sufficient time for large documents
- Verify institution is one of 84 pre-loaded Zambian institutions
- Check course enrollment status for student uploads
PeakChecker v4.9.2 QUOTA ENFORCED Edition
Africa's most advanced academic integrity platform with 8 integrated systems, complete quota system, NO document size limits, field-agnostic calibration across 10 academic fields, 84 Zambian institutions, Help Center integration, and AWS production deployment readiness.
100% complete with all critical bugs fixed, comprehensive testing validated, integrated academic systems operational, quota system enforced, and field-agnostic calibration verified. Ready for immediate AWS deployment and public launch.